Make vs Zapier
Project Management

Make vs Zapier: Which Integration Software is Best?

Automation has completely transformed the way we manage tasks, from sending emails to handling customer information. Make and Zapier stand out as two robust solutions that can streamline your daily tasks and free up your valuable time. Let’s dive into the specific benefits each of these tools brings to the table.

What is Make?

Make  (formerly Integromat) is an automation platform that enables users to design unique processes and automate monotonous jobs without the need for programming knowledge. It is intended for people who want to customize automation to meet their unique demands.

It operates on the principle of simplifying complex tasks through automation and uses a user-friendly drag-and-drop scenario editor to create customized workflows. 

Users can access a variety of graphical elements and modules, each representing a specific action or task.

You can link the necessary apps and define how they will communicate with one another. In Make, these are referred to as “scenarios.”

Once activated, Make’s workflows execute tasks automatically according to the defined logic, thereby reducing manual intervention.

Key Features of Make

  • Intuitive Drag-and-Drop Interface: With Make, users can build complicated workflows without having to know how to code thanks to its straightforward and user-friendly interface. Its drag-and-drop interface simplifies the process of designing automation sequences.
  • Extensive Library of Pre-built Templates: The integration software provides a rich library of pre-built templates for various automation tasks. The templates save users significant time by offering ready-made solutions that can be customized to fit specific needs.
  • Supports a Wide Range of Integrations: Make connects with different applications, services, and platforms. Its extensive integration support lets users link their workflows to the tools they already use.
  • Real-time Data Synchronization: Real-time data synchronization is possible with this technology so that all connected systems always have the most recent information. It’s vital to watch data flow in real time, especially for tasks that depend on real-time data accuracy.
  • Affordable Pricing Plans: Make offers affordable pricing plans, making automation accessible to businesses and individuals with varying budgets. Organizations can choose from a range of plans that align with their needs and financial resources.

What is Zapier?

To assist with automating tasks, Zapier integrates with more than 5,000 apps and is well-liked by people from many walks of life because of its famed simplicity and adaptability.

It simplifies automation through its concept of “Zaps” which act like connectors, linking various apps and services. These Zaps serve as the missing link that lets different applications collaborate effortlessly.

The primary purpose of Zaps is to automate tasks that you might otherwise perform manually. These tasks can range from simple actions like creating calendar appointments to more complex operations such as updating customer data in your CRM system.

A Zap is made up of two main components:

  • Trigger: This is the event or action that initiates the Zap. For example, receiving a new email in Gmail can trigger a Zap.
  • Actions: These are the subsequent steps or tasks that follow the trigger event. Actions could include saving email attachments or adding event details to your calendar.

Key Features of Zapier

  • Multi-Task Automation: Zapier allows users to build Zaps that can automate multiple tasks in a single workflow. This means you can streamline complex processes by connecting several actions together.
  • Conditional Logic with If/Then Statements: Zapier supports the use of if/then logic in Zaps. This means you can create workflows where different actions are performed based on specific conditions or triggers. For example, you can set up a Zap to send a follow-up email if a customer responds to a survey, or take a different action if they don’t.
  • Filtering Capabilities: In Zapier, filters can be employed to make sure that Zaps are executed only when specific criteria are satisfied. Zaps can be triggered or skipped based on these conditions.
  • Scheduled Automation: Zapier allows you to schedule when your Zaps run. This flexibility lets you optimize your automation for specific times or intervals that suit your workflow. For example, you can schedule Zaps to run daily, weekly, or at specific times of the day.
  • Data Formatter: The software provides tools to transform data like currency into the format you prefer. This way, the data processed by your Zaps is consistent and aligned with your needs.

Make vs Zapier: Head-to-Head Comparison

User Interface

The user interface is a crucial aspect of any integration tool, and Zapier is recognized for its user-friendliness with a straightforward interface. Make, on the other hand, may have a learning curve that requires a bit more time to become accustomed to. 

Depending on your familiarity with automation platforms and your preference for simplicity, you may find Zapier’s straightforward interface more appealing or be willing to invest time to learn how to use Make.

Integration Capabilities

Zapier stands out with its impressively vast library of app integrations. With thousands of supported apps and services, Zapier offers users an extensive selection to choose from. This breadth of integration options is a significant advantage for users who rely on a diverse set of applications in their daily operations. If you need to connect with less common or niche apps, Zapier’s extensive library increases the likelihood that you’ll find the integration you require.

Make also offers a substantial number of app integrations, which can cover the needs of many users. However, it’s integration library is not as extensive as Zapier’s.

API Endpoints

Having access to more API endpoints per app in Make compared to Zapier is a significant advantage for users looking to automate a broader range of actions and tasks within their applications.

Access to a greater number of API endpoints per app in Make is indeed a notable advantage for users seeking comprehensive automation capabilities. This advantage empowers users to automate a wider range of actions and tasks within their applications, making Make an attractive choice for those with diverse and intricate automation needs.

The availability of extensive API endpoints allows users to create highly customized workflows, ensuring that their automation processes align precisely with their specific requirements. This flexibility can be a deciding factor for users who value the ability to automate a broad spectrum of actions and maximize the efficiency of their applications.


Cost considerations are vital when selecting an automation tool, and Make’s pricing approach can be an attractive option for those looking to minimize expenses.

Make’s pricing structure, which calculates costs based on operations, offers flexibility and affordability to users. The generous allocation of 1,000 operations per month in the free basic plan is particularly appealing, as it provides ample room for automation without incurring additional expenses.

Use Cases

If your automation needs are highly specific and complex, Make’s customization options and extensive API endpoints make it a suitable choice. You can tailor workflows precisely to meet intricate demands.

If budget constraints are a concern, and you require robust features even in a free plan, Make’s generous allocation of operations in its free plan can be advantageous.

Conversely, If simplicity and ease of use are your top priorities, Zapier’s user-friendly interface and straightforward setup can be a compelling reason to choose it, particularly for users who are new to automation. 

If you depend on a wide range of apps and services and require seamless integration between them, Zapier’s extensive library of supported apps can be a significant asset. You’ll have access to a broad ecosystem of applications.

When you need multi-step automation for various tasks, Zapier’s “Zaps” allow you to create intricate sequences of actions and triggers efficiently.

Read more on the top project management software.

To Round Things Up

Ultimately, both tools have their unique strengths, and each can effectively enhance your productivity and streamline your automation workflows. Carefully assess your specific requirements to determine which platform aligns best with your goals, whether it’s the straightforward approach of Zapier or the customization options and budget-friendly features of Make.

If you need assistance with setting up integrations or implementing project management software, contact me. 


Is Zapier free to use?

Yes, Zapier offers a free plan with basic features, but there are limitations compared to their paid plans.

Which tool is better for a beginner in automation?

Zapier is generally more beginner-friendly due to its intuitive interface.

Do I need coding skills to use Make?

No, Make is designed for users without coding skills, thanks to its visual workflow builder.

What if I need assistance with setting up automations?

Both Make and Zapier offer extensive documentation and customer support to help you get started.

Is Zapier better than Make? 

Both platforms have their strengths and are suitable for different users and scenarios so whether Zapier is better than Make or vice versa depends on your individual requirements.

Victoria Adamu
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I rock at project management and Airbnb co-hosting. My blog serves as a platform to breakdown complex topics, providing you with the knowledge and tools to thrive in these fields. My forte lies in addressing challenges, and I prioritize collaborative teamwork. Feel free to engage in discussions pertaining to projects, operations, or any assistance you may require. If you need my services, don't hesitate to reach out.

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